How to Change the Email Registered with Your Apple ID
If you signed up for BYDFi using your Apple ID and enabled the “Hide My Email” feature, the system will automatically generate a relay email address (e.g., [email protected]) to forward messages from BYDFi to your primary Apple ID inbox.
However, if the forwarding is not set up properly or if Apple blocks the emails, you may not receive important messages like verification codes or campaign notifications.
📌 Why Should I Change the Email Registered with My Apple ID?
- Unable to receive verification codes or notifications: Apple’s relay email may filter or block system messages.
- Improve account security: Switching to your frequently used email ensures timely updates.
- Easier password recovery: Receive verification codes smoothly when resetting your password.
- Better trading experience: Avoid missing trading opportunities or events due to undelivered codes.
📬 Alternative: Check Your Forwarding Settings
Before requesting a manual email change, you can try checking whether the Apple relay email is correctly set up to forward messages to your primary inbox.
✅ How to Check Forwarding Settings:
1. Open the Settings app on your iPhone
2. Tap your Apple ID profile at the top
3. Tap Sign in with Apple
4. Find BYDFi in the list ➡️ Tap Manage “Hide My Email”
5. Tap Forward To to see which email address is currently set to receive forwarded messages
If your forwarding is set up correctly, the system will send verification codes directly to the forwarded email address.
🔧 How to Change Your Apple Relay Email
Since Apple’s private relay email cannot be modified manually, please contact BYDFi customer support with the following information:
- Your UID (can be found in your account information)
- The Apple relay email linked to your account (e.g., [email protected])
- The new email address you wish to use (make sure it can receive emails properly)
- A photo of you holding a valid ID, along with a handwritten note that reads: “Request to change BYDFi email + [Date of request]”
- A screenshot from your Apple settings showing you signed in to BYDFi using your Apple ID with a relay email
How to Get the Screenshot from Apple Settings
Please follow the steps below and take a screenshot:
1. Open the Settings app on your iPhone
2. Tap your Apple ID profile at the top
3. Tap Sign in with Apple
4. Find the BYDFi entry and take a screenshot showing the [email protected] email.
⏱ Processing Time
Once the support team receives all the required information, your request will be reviewed and processed within 3 business days.
If any additional information is needed, our team will contact you directly.
❗ FAQ
Q1: Why can’t I change the email myself?
Apple’s relay email is not an actual email address owned by the user, so it cannot be verified by the system. Therefore, a manual review is necessary.
Q2: Will changing my email affect my account or assets?
No. This update only changes the email used for communication. It does not affect your assets, account information, or trading history.
📮 Contact BYDFi Support
To request an email change, please contact our support team via:
• Email: Send all required information to [email protected]
By following the steps above, you can successfully update the email linked to your Apple-registered BYDFi account and ensure uninterrupted delivery of account notifications, campaign messages, and verification codes.