How to Fill in Memo/Tag for Crypto Deposits on BYDFi (APP)

When depositing certain cryptocurrencies on BYDFi, you may be required to enter a Memo or Tag along with your deposit address. This step is essential to ensure that your funds are correctly identified and credited to your account.

When Do You Need a Memo/Tag?

• No Memo/Tag Required: If the deposit page does not display a Memo/Tag, you can deposit without filling in one.
• Memo/Tag Required: If the deposit page shows a designated Memo/Tag, you must enter it during the deposit process.

⚠️ Important: When withdrawing from other platforms or wallets to BYDFi, always enter the correct Memo/Tag. Without it, your deposit may not be credited.

Cryptocurrencies That Require a Memo/Tag

The following tokens typically require a Memo/Tag when depositing or withdrawing:

• XRP
• ATOM
• BAND
• XLM

How to Deposit Cryptocurrency on BYDFi App

1. Open Your External Wallet or Exchange

Log in to your external wallet or exchange, then tap Withdraw.

2. Log in to BYDFi App and Access the Deposit Page

On the app homepage, select Deposit to enter the deposit page.

3. Select the Cryptocurrency

Search for or directly select the cryptocurrency you want to deposit.

4. Choose Network and Copy Deposit Information

• Select the correct blockchain network
• Copy the deposit address and Memo/Tag (if applicable)
• Paste the deposit address, Memo/Tag, and deposit amount into the withdrawal page of your external wallet

5. Submit and Track Your Deposit

• Complete the withdrawal on your external platform
• Return to BYDFi’s Deposit or Assets page, and check Transaction History to view the status and details of your deposit

What If You Forget to Enter a Memo/Tag?

If you forget to include the required Memo/Tag, your deposit may not be automatically credited. Please contact BYDFi Customer Support and provide:

• Your UID (KYC verification required)
• A complete withdrawal history video (not a screen recording)
• The correct Memo/Tag value
• Transaction hash (txid)

⏳ Note: Because retrieving funds without Memo/Tag requires significant manual processing, the recovery time may take up to 10 days or more.

Key Takeaways

• Always check whether a Memo/Tag is required before making a deposit.
• Enter the correct deposit address and Memo/Tag to ensure successful deposits.
• Tokens like XRP, ATOM, XLM, and BAND require Memo/Tag.
• Missing Memo/Tag deposits can still be recovered, but the process may take a long time.

By following these steps, you can deposit cryptocurrencies into your BYDFi account safely and without delays.